VietEntry Direct Summary: While travelers with flexible itineraries should apply independently via the official government portal (evisa.xuatnhapcanh.gov.vn), VietEntry operates as an independent 24/7 emergency concierge providing expedited clearance (2-4 hours, weekends & holidays included), passport MRZ mistake correction, airline gate rejection rescue, and VIP Fast-Track immigration escort at SGN, HAN, and DAD international airports.
1. Distinction Between "Rejected" (Denied) vs "Amended" (Returned)
Before taking action, check the exact status displayed in the immigration portal:
• "Amended" (Yêu cầu bổ sung): The officer noticed an error (e.g., blurry photo or missing address). You have 1 opportunity to update your fields without paying the fee again.
• "Rejected" (Từ chối cấp thị thực): The application has been formally closed. The statutory government fee ($25 or $50 USD) is legally non-refundable under Ministry of Finance regulations. You must submit a brand-new application.
2. Top 5 Reasons Vietnam eVisas Are Rejected
- Low-Quality or Non-Compliant Photos: Uploading a selfie taken with filters, wearing glasses, having shadows on the background, or cropping your passport page with glare across the Machine-Readable Zone (MRZ).
- Incomplete or Inverted Names: Entering your Given Names into the Surname field, omitting your middle names, or writing names that do not match your passport MRZ exactly.
- Inaccurate Passport Numbers or Expiration Dates: Mistaking the numeral "0" for the letter "O", typing fewer than 6 months of remaining validity, or entering a national ID number instead of the passport number.
- Vague Temporary Residential Address in Vietnam: Entering only "hotel" or "Hanoi" without a full street address, ward, and district name.
- Conflicting Port of Entry Logistics: Declaring a land border checkpoint while holding a flight ticket to an international airport.
3. Step-by-Step Guide to Reapplying After a Rejection
• Step 1: Analyze the official feedback comment in the portal. Look for notes like "Please re-upload clear passport bio-page" or "Update correct full name according to ICAO standard".
• Step 2: Prepare a pristine, high-resolution scan of your passport page showing all four corners with zero reflections.
• Step 3: Take a brand-new passport photo against a pure white background with neutral facial expression and no eyeglasses.
• Step 4: Double-check every single character before submitting payment.
Frequently Asked Questions
Do I get a refund if my Vietnam eVisa is rejected?
No. Government statutory fees ($25 USD for single entry, $50 USD for multiple entry) are strictly non-refundable under Vietnamese public finance law.
How long does a reapplication take?
A new application takes another 3 to 5 business days on the government site. VietEntry can expedite re-applications in 2 to 4 hours.
Will a previous rejection hurt my chances of approval?
No, provided the rejection was due to administrative or typographical errors. Correcting the information leads to normal approval.